"Drop Us a Line"
WB Musky Shop is dedicated to our customers' satisfaction. If you have any questions, suggestions or comments please feel free to "drop us a line" and contact us using the "Contact Us" tab or use the below information.
WB Musky Shop
Mailing Address: Post Office Box 871, Fincastle, VA 24090-0871
Accepted Methods of Payment
We accept PayPal, Amazon Pay, Visa, MasterCard, Discover and American Express.
Shipping And Handling
WB Musky Shop proudly ships via the United States Postal Service. Depending on the size and/or weight of the item, we will ship via First Class Mail (typically 3-5 delivery days) or Priority Mail (typically 2-3 delivery days). Both First Class and Priority Mail come with a tracking number which we will provide to you once the order is ready to be shipped. We do offer shipments to Alaska, Hawaii, Mexico and Canada, however they are subject to higher postage rate fees.
Please keep in mind that certain items that we sell such as rods, nets, etc., can be considered "oversized" by shipping companies and we will notify you of any additional fees incurred for delivery.
WB Musky Shop will not be responsible for stolen or lost packages once they have been scanned "delivered" by the shipping carrier.
WB Musky Shop will make every effort to ship your items to you as quickly as possible, with most orders being processed within one business day. Some items such as rods, nets, etc., may ship directly from the manufacturer which means that they may not arrive as quickly. If there is a delay or a back-order in receiving of these items, we will notify you as soon as possible via email. We make every effort to ship as quickly as possible.
We make every effort to keep our website as accurate as possible as our inventory is monitored in real-time. In the unlikely event that you order a product that we are currently sold out of, we will contact you via email to inform you. If we are unable to reach you, we will ship out your order as is and will not back order the item and a bill credit will be adjusted promptly.
Botetourt County, Virginia requires a 1.0% sales tax. This will be added to the 4.3% Commonwealth of Virginia state sales tax for a total sales tax of 5.300% that will be charged to orders shipped within the state of Virginia.
Since it is nearly impossible to predict any fees, duties or customs fees associated with International purchasing, all International customers are responsible for any duties or custom fees that are incurred.
Credit Card Security
We use PayPal's Encryption for credit card processing, please be assured that your information is highly secure and is encrypted for everyone's security.
No information that you provide during your transactions with WB Musky Shop will ever be shared to outside parties without your permission.
Data collected by this site is solely used complete customer orders, administer and maintain the site and to only disclose information to third-parties for the delivery of goods and products.
We want you to be 100% satisfied ordering and using products from WB Musky Shop. If you’re unhappy with your order, contact us by email or by phone within 14 (fourteen) days of the date of your purchase. Please contact us prior to sending anything back for a returns authorization number and any specific instructions. Items being returned must be in their original package. Customers are responsible for return shipping fees. If you are returning something that received free shipping on the original order, WB Musky Shop will charge a restocking fee of 10% of the original purchase price. WB Musky Shop has the right to institute a 10% restocking fee on all returned merchandise.
Any item that becomes defective after use is the responsibility of the manufacturer. If you are in need of their contact information, we can provide it to you at your request.
**ALL SALES ARE FINAL ON ALL RS NETS PURCHASES. THEY ARE FULLY CUSTOMIZABLE AND THEREFORE CANNOT OFFER REFUNDS, TRADES NOR EXCHANGES. WE APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE.
SAFETY NOTICE- Since the art of fishing can employ the usage and handling of lures with sharp hooks, or other potentially damaging objects; it is beyond our control and we discharge our business from all liability for any damages which may result from using or handling any products purchased from WB Musky Shop.